Privacy Policy | Far East Accounting

Far East Accounting Privacy Policy

Effective Date: September 11, 2024

At Far East Accounting ("we", "our", "us"), we are committed to safeguarding and respecting your privacy. This Privacy Policy outlines how we collect, store, use, and share your personal information when you visit our website and engage with our bookkeeping and tax services. We aim to comply with all relevant privacy laws, including the General Data Protection Regulation (GDPR) for users within the European Economic Area (EEA).

By using our website and services, you agree to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at fareastacc1914@gmail.com.

1. Data Collection

We collect various types of personal data from users, depending on the services you use. This may include:

Personal Identification Information: Full name, address, email address, phone number.
Financial Information: Bank account details, transaction records, tax-related documents.
Business Information: Company name, registration number, VAT number, and other business-related information.
Technical Data: IP address, browser type, operating system, time zone settings, and other technology used to access our website.
Usage Data: Information on how you use our website and services, such as browsing activity and service preferences.

We may collect this information directly from you through our contact forms, during service consultations, via email, or automatically when you interact with our website.

2. Purpose of Data Collection and Usage

We use the personal data we collect for the following purposes:

To provide bookkeeping and tax services: Your information is essential for fulfilling our contractual obligations and delivering services you have requested, such as preparing tax returns or managing bookkeeping for your business.
To communicate with you: We use your contact details to respond to inquiries, send service updates, invoices, or notifications related to your services.
To improve our services: Usage and technical data help us to analyze and improve our website and services.
To comply with legal obligations: We may be required to process your data to comply with laws, regulations, and tax authorities.
Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and updates about our services.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Performance of a Contract: Data is processed as necessary to fulfill our contractual obligations to you.
Legitimate Interests: We process your data for legitimate business purposes, such as improving our services and providing customer support.
Consent: Where required by law, we will seek your consent before processing your data for marketing purposes.
Legal Obligations: We process your data to comply with legal requirements, such as tax filings and financial regulations.

4. Data Storage and Retention

We store your data securely on servers located within Canada. Data collected through our website and services is encrypted using appropriate security technologies to prevent unauthorized access or disclosure.

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Financial and tax records will be kept for a minimum of 7 years, in compliance with legal retention periods for financial records.

5. Sharing Your Data

We will not sell, trade, or lease your personal data to third parties. However, we may share your personal information with:

Service Providers: We may share data with trusted third-party service providers (e.g., cloud storage, email services) to assist in delivering our services.
Legal Authorities: If required by law or in response to valid legal processes, we may disclose your personal data to government agencies or courts.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

We ensure that third-party service providers have appropriate security measures in place to protect your data and comply with data protection laws.

6. Data Security

We take appropriate measures to protect your personal data from unauthorized access, loss, or destruction. Our website uses SSL (Secure Socket Layer) encryption, and we implement strict access controls on our servers.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to protect your information.

7. Your Rights

Under GDPR and other relevant data protection laws, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data in specific circumstances.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
Right to Withdraw Consent: You have the right to withdraw your consent for us to process your personal data at any time.

To exercise any of these rights, please contact us at fareastacc1914@gmail.com. We will respond to your request within one month.

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files that are stored on your device when you visit a website. You can modify your browser settings to block cookies or notify you when they are being used, although some website features may not function properly without cookies.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website with the updated "Effective Date" listed at the top. We encourage you to review the Privacy Policy regularly to stay informed about how we protect your personal data.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Far East Accounting
5407 51 Ave,
Camrose, Alberta T4V 0W2
Email: fareastacc1914@gmail.com

This Privacy Policy was last updated on September 11, 2024.